Key Duties

Your key duties as Support Worker will be as follows:

  • You should build respectful and professional relationships with the people being supported
  • You will support people with their personal and intimate care as required. This includes bathing, showering, dressing and assistance with eating and drinking
  • You will implement Support Plan procedures, and involve the people we support in planning and reviewing how their support is helping them achieve the outcomes they want in life.
  • You will assist the people we support to shop for things they wish to buy including their clothes and food, and to prepare meals
  • You will be responsible for administering medication safely according to procedures, you will support people to attend medical appointments, You will assist the people we support to do housework, including cleaning and laundry, You will support people to manage their own money.
  • You will support people to travel to day-to-day activities, and to take part in short breaks and holidays
  • You may support people to take part in church or other spiritual activities
  • You will be expected to work in a constructive and supportive manner with colleagues, family members and external professionals, building trust by being open and honest
  • You will keep some written records according to professional standards including daily logs, incident and accident reports, financial and health and safety records.
  • You will deal with general telephone enquiries, record messages and ensure the appropriate person is made aware of important information

In addition, as a Support Worker in L’Arche you are expected to:

  • Be prepared to work flexibly. This includes working weekends, public holidays or Christmas or New Year.
  • Be supportive of the values and ethos of L’Arche
  • Work according to L’Arche policies and procedures, National Care Standards and SSSC Codes of Practice.
  • Keep information about the people we support, colleagues and the organisation confidential
  • Carry out delegated responsibilities for tasks such as fire safety, Health and Safety, petty cash, maintenance, medication audit
  • Monitor all communal areas of the building and report defects and repairs or health and safety concerns to the line manager
  • Develop professionally as a worker. This means you are expected to get involved and contribute in team meetings, participate in regular supervision with your line manager, and participate in training and professional development courses. You are expected to show initiative and leadership in day to day work which may include lone working, work towards qualifications relevant to your work and be open and willing to learn new things and new ways of working and develop a reflective approach to practice.
  • You may on occasion be asked to provide support in another L’Arche service in Inverness from time to time

Person Specification: Skills, Experience and Knowledge


  • Excellent communication skills (written and oral)
  • Excellent listening skills
  • Excellent inter personal skills
  • Can demonstrate an understanding of L’Arche values
  • Knowledge of SSSC Codes of Practice
  • SVQ2 Social Care or equivalent
  • An approachable and friendly manner
  • Ability to work as a team member
  • Ability to take in information and act upon it appropriately for the wellbeing of the tenants
  • Ability to work on one’s own and deal with unplanned events
  • Ability to prioritise and organise
  • Ability to be a good role model for the people we support
  • Openness to L’Arche values and the model of supported community living



  • Experience of lone working and supported living
  • Understanding of person-centred approaches in social care
  • Understanding of the principles of supported living
  • Cooking/housekeeping skills
  • Be familiar with local agencies and opportunities


Note: If you have the right values, and transferable skills, we will support you with a comprehensive in-house training and coaching plan. We will also support you to complete your SVQ 3 qualification.


Priorities of the role may vary from time to time as the community and business priorities change.

Please note because we support vulnerable people regular COVID 19 testing is standard for both employees and the people we support. We are a pro-vaccine employer and would encourage our employees to have the COVID 19 vaccination

Applications should be received by Monday 29th March 2021, with interviews week commencing Monday 5th April 2021

For an application pack please click here